Advanced Roofing Solutions was a roofing contracting company that served Los Angeles and the greater Phoenix area. They specialized in smaller roofing jobs and considered themselves the "Jiffy Lube of roofing."
One day I received a call from one of the owners and had a meeting with the other owners and the other managers. After about an hour of sharing experiences and ideas, they offered me the position to run the operations. I managed the billing, scheduling, HR and all aspects of the customer service. I was successful in streamlining the billing process and created a decision tree for customer service.
I loved being able to implement processes that greatly improved the customer service and billing. After working tirelessly with several startups like Advanced Roofing Solutions, I felt I needed a place with more stability and I came across Global Green USA. I learned after years of grinding my work out that work/life balance was important, I found that in Global Green USA.
Software Used
QuickBooks
Excel
Word
PowerPoint